Gb 22 Privacy Policy — Your Data Is Safe with Us
This policy clearly explains how your personal information, payment data, and cookies are collected, used, and protected on the gb 22 platform.
What Data We Collect
Account & Identity Information
When registering on gb 22, you are required to provide certain details such as your full name, email address, mobile number, and date of birth. This information is used to create your account, verify your identity, and keep your account secure. In some cases, your National ID or passport number may also be collected to comply with applicable regulatory requirements in Bangladesh. We only collect information that is genuinely necessary to provide our services. Your personal data is always stored securely and in encrypted form.
Device & Browser Information
When you visit the gb 22 platform, certain technical information is collected automatically — including your device type, operating system, browser type and version, and screen resolution. Your IP address, session duration, and navigation patterns are also logged. This information is used to improve platform performance, monitor security, and enhance the user experience. For mobile app users, device ID and push notification tokens may also be collected; however, this is optional and can be disabled at any time. Your data is never shared with third-party advertisers without your consent.
Payment & Financial Information (BDT)
Transaction data related to BDT deposits and withdrawals on the gb 22 platform is collected — including mobile banking numbers (bKash, Nagad, Rocket), bank account details, and transaction amounts and timestamps. Full card numbers and bank passwords are never stored; only a secure reference required for payment verification is retained. All financial data is transmitted securely via TLS encryption. Transaction records are retained for the period required under applicable Bangladesh Bank regulations. If any suspicious financial activity is detected, you will be notified immediately.
Usage Data & Gaming History
We collect information about your activity on the platform, including game types played, betting history, login times and session lengths, promotion usage, and support request history. This data plays a key role in implementing responsible gaming practices, delivering a personalized experience, and preventing fraud. We analyze it to present content and offers relevant to your preferences. Your gaming history is also saved so you can review your activity at any time. This information is never used against you — it exists solely to protect and benefit you.
Why and How We Use Your Information
Gb 22 uses collected data only for specific, legitimate purposes as detailed below. We believe user information should serve the user's own interests and must never be used for unnecessary purposes under any circumstances.
- Account Management: To handle registration, login, password recovery, and account security.
- Payment Processing: To process deposits and withdrawals and verify the integrity of transactions.
- Customer Support: To resolve your complaints, questions, and requests quickly and effectively.
- Promotions & Offers: To inform you of relevant promotions and bonus offers tailored to your preferences.
- Security & Fraud Prevention: To detect and prevent account hacking, money laundering, and fraudulent activity.
- Responsible Gaming: To identify excessive gambling patterns and provide timely support.
- Legal Compliance: To meet the requirements of applicable Bangladeshi laws and regulatory authorities.
Your data is never sold to advertisers. We only use the minimum amount of information genuinely needed for the purposes described above. If the purpose of data use ever changes, we will inform you in advance and obtain your consent again where required.
Data Retention & Security
How Long We Retain Your Data
Data collected on the gb 22 platform is retained only for as long as necessary. Information tied to active accounts is kept while the account remains open. After an account is closed, financial transaction records may be retained for up to five years to meet applicable legal obligations in Bangladesh. No data beyond what is legally required is held on a long-term basis. Once the retention period expires, data is securely deleted or anonymised.
Technical Security Measures
Gb 22 uses industry-standard security technology to protect your data. All data transfers are secured with TLS 1.2 or higher encryption. Stored passwords are never held in plain text — bcrypt or an equivalent strong hashing algorithm is used at all times. Our servers undergo regular security audits and vulnerability assessments. You can further protect your account by enabling Two-Factor Authentication. If any suspicious activity is detected, our automated system takes immediate protective action and notifies you.
Our Responsibilities in the Event of a Data Breach
In the event of a data breach, gb 22 will notify affected users as quickly as possible and take all necessary steps to limit the damage. Relevant regulatory authorities will also be informed in accordance with applicable rules. Users will receive assistance with password changes and account security, and transparent information will be provided about the cause of the incident and the measures taken to address it. We believe that transparency and swift action are the foundation of trust in digital security.
Sharing Information with Third Parties
Gb 22 never sells your personal information or shares it with third parties for commercial purposes. However, limited data may be shared in specific circumstances necessary for the smooth operation of our services, as detailed below. In every case, we ensure that our partners adhere to the same standard of privacy practice that we do.
- Payment Processor: Only the financial information necessary to process mobile banking and bank transactions is shared with payment gateway partners, who operate under strict data protection agreements.
- Technology Provider: Cloud hosting, email delivery, and customer support software providers may have limited access to technical data, but they are not permitted to use your information independently.
- Legal Authorities: Information may be disclosed to government authorities when required by Bangladeshi law or by court order.
- Fraud Prevention: In cases of suspected serious fraud or money laundering, limited information may be shared with the relevant regulatory authority.
Outside of the cases described above, gb 22 does not share your information with any external party. Every data-sharing arrangement includes clearly defined data protection terms that are reviewed on a regular basis. Your trust is our most valuable asset, and protecting it is our foremost responsibility.
Your Data Rights
Gb 22 believes every user should have full control over their own data. To that end, we guarantee the rights listed below and are committed to responding promptly to any request.
Right to Access Your Data
You have the right to request a copy of all information we hold about you at any time. Key details are directly accessible from the profile section of your account. For a full data report, we will provide it within 30 business days upon verification — completely free of charge. Every user is entitled to one detailed data report per year.
Right to Correct Your Data
If any information in your profile is incorrect or incomplete, you may request a correction. Details such as your name, mobile number, email address, or residential address can be updated following identity verification. Corrections are processed as quickly as possible, typically within 7 business days, and a confirmation message will be sent once the update is complete.
Right to Erasure
If you wish to end your relationship with gb 22 entirely, you may request account closure and deletion of your data. Note that certain financial records may need to be retained for a specified period due to legal obligations. Once the deletion process is complete, we will confirm this in writing. Please ensure all outstanding balances and pending transactions are settled before the deletion is processed.
Right to Object to Processing
You may object to the use of your data for marketing communications or personalised offers at any time, and we will honour that request immediately. Notification preferences can be updated easily in your account settings. However, processing that is essential for service operation and security cannot be disabled. For any rights-related request, please contact our support team.
Policy Updates & Contact Us
Privacy Policy Update Process
Gb 22 may update this privacy policy from time to time, reflecting new platform features, changes in law, or user feedback. You will be notified in advance of any significant changes via your registered email or an in-app notification. The effective date of any update will be clearly displayed at the top of the page. Continued use of the platform after an update constitutes acceptance of the revised policy. Where changes materially affect your rights or how your data is used, we will seek your explicit consent again.
Support & Contact
For any questions, complaints, or data-related requests regarding this privacy policy, please contact our support team directly. Our privacy contact email: support@gb22.click (We respond within 24 hours on regular business days.) You can also visit our FAQyou can also find answers to common questions. gb 22 places user privacy at the highest priority and is committed to resolving your concerns promptly and effectively. Your trust is the foundation of our platform.
Play Safe, Enjoy with Peace of Mind
Keeping your data safe at gb 22 is our commitment. Register today and enjoy the best gaming experience in Bangladesh.